{"id":2272,"date":"2026-06-18T15:34:13","date_gmt":"2026-06-18T15:34:13","guid":{"rendered":"https:\/\/tucsonmovingreport.com\/?p=2272"},"modified":"2026-06-18T15:34:13","modified_gmt":"2026-06-18T15:34:13","slug":"jersey-mikes-now-no-1-in-customer-satisfaction-pushing-chick-fil-a-out-of-top-spot-study-shows","status":"publish","type":"post","link":"https:\/\/tucsonmovingreport.com\/?p=2272","title":{"rendered":"Jersey Mike\u2019s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows"},"content":{"rendered":"
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(Gray News) – There is a new top-ranking fast-food chain when it comes to customer satisfaction rankings. <\/p>\n

Read more Mangione defense pivots to \u201cextreme emotional disturbance\u201d<\/a><\/p>\n

According to a study from the American Customer Satisfaction Index, Jersey Mike\u2019s has knocked Chick-fil-A out of the top spot for the first time in over a decade. <\/p>\n

The sandwich chain scored an 84 out of 100, making it the top-rated fast-food restaurant in the country for customer satisfaction. <\/p>\n

Customers recognized Jersey Mike\u2019s for freshness, food variety and value. <\/p>\n

The chain seems to have maintained its quality while reportedly adding nearly 250 stores just last year, helping sales reach over $4 billion.<\/p>\n

Chick-fil-A came in No. 2 with an overall score of 83, the same number as the previous year, to remain the clear leader in the fast-food chicken category. <\/p>\n

Read more Another Tucson business dealing with break-in, vandalism<\/a><\/p>\n

The fast-food chicken chain had held the top spot since 2015.<\/p>\n

The burger category was affected last year by reported steep increases in beef prices. However, Culver\u2019s and Burger King earned the same customer satisfaction score of 78 to top the list of fast-food burger chains. <\/p>\n

Culver\u2019s is said to have relied on a made-to-order model with an emphasis on service to keep its high-ranking score. While Burger King continues to make restaurant improvements along with new messaging for its food offerings.<\/p>\n

When it comes to the biggest gain seen in customer satisfaction, Sonic surged 5% to 77 on the strength of its value offerings, according to the study. <\/p>\n

Read more Police fatally shoot family\u2019s dog while responding to a call of a \u2018screaming woman\u2019 celebrating Knicks win<\/a><\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

There is a new top-ranking fast-food chain when it comes to customer satisfaction rankings. <\/p>\n","protected":false},"author":1,"featured_media":2271,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2272","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interesting"],"yoast_head":"\nJersey Mike\u2019s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows - Tucson Moving Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tucsonmovingreport.com\/?p=2272\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jersey Mike\u2019s now No. 1 in customer satisfaction, pushing Chick-fil-A out of top spot, study shows - 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